Returns & Exchanges
At Pepper, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your registered email address.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
